. Uptown Aces Casino Review for 2019 – Articels

Uptown Aces Casino Review for 2019

Interested in Uptown Aces? Then you’ll want to read our review.

We cover all the important details you need to know before you sign up. This includes their background, banking options (with limits and fees), promotions (including limits and rollovers), games and software.

I recommend you stick around to the very end to determine if Uptown Aces is the right casino for you in 2019, or if you should consider playing elsewhere – maybe even one of Deck Media’s other properties.

With that said, let’s get started.

Key Information 

  • Website – http://UptownAces.eu
  • Established in 2014
  • Licensed in Curacao
  • Email – Support@UptownAces.eu
  • Telephone – (888) 492-9309
  • Skype – Support_UptownAces

Hit & Misses 

  • Mobile Casino
  • Fast Payouts
  • US Customers Accepted
  • No Live Dealer Games
  • Welcome Bonus Rollover

Deposit Methods

Company Details

Here are some details behind the company, Uptown Aces.

Who are they? How long have they been in business?

Uptown Aces has been online since 2014. But don’t worry about how new they appear to be, because they’re owned and operated by Deck Media, who has been in this business for 8-10+ years.

Who can or cannot play here?

Players from Israel, Moldova, United Kingdom cannot play here.

Players from the US can play here except for players from New York, Kentucky, Washington State, Maryland, New Jersey, Louisiana and Missouri. Players from these states are not permitted.

How do you reach support?

If you have any questions you can reach out to Uptown Aces using the following channels:


 PHONE: 1 888-492-9309EMAIL: support@uptownaces.euLIVE CHAT

The live chat feature isn’t available to the public (which was also the case with Black Diamond). So, if you want to use that option you’ll need to create an account first.

Deposit and Withdrawal Options, Limits and Fees

Here are the banking options you can use to fund your account:

Deposit Options

Payment MethodBonus on DepositProcessing TimeDepositWithdrawalUS Players
American ExpressYesInstantYesNoYes
Skrill (Moneybookers)YesInstantYesYesNo
ECO CardYesInstantYesYesNo
Direct MoneyYesInstantYesNoYes
BitcoinYesInstant to up to 1 HourYesYes
Transfer MoneyUse cash to fund your account from any Transfer Money processing sites located all around the world. Contact our customer support service department for sending instructions.

I’m glad to see they accept bitcoin. This has been hit and miss across Deck Media’s other properties.

You can use the following options for cash outs:

Withdrawal Options

Withdrawal MethodMin AmountMax AmountFeesPayout RequestsDescription
Bank Wire$100$2,500$60 per txn1 per weekSWIFT code for your bank is mandatory, we cannot process bankwires to 3rd party banks.
Check$150$3.000$30 per txn1 per weekChecks must be deposited into your bank account for clearance.
Neteller$25$2,500Free!Unlimited!Payments processed within 72 business hours
Skrill (Moneybookers)$25$2,500Free!Unlimited!Payments processed within 72 business hours
Eco Payz$25$2,500Free!Unlimited!Payments processed within 72 business hours
Bitcoin$100$2,500$01 per weekThis option is only available to customers who have deposited via Bitcoin

These limits and fees are on par with their other properties – as well as most other US-facing casinos.

They’ll limit you to a max cash out of $4,000 (per week) until you’ve had your first successful cash out. After that you’ll be able to cash out as much as $5,000 per week. This applies to progressive jackpot wins, too, which is really the biggest downside to this limit.

Promotions You Can Claim at Uptown Aces

Uptown Aces offers a couple of core promotions, as well as “weekly offers.” You’ll find the details for all these below.

Welcome Bonus

This is a ‘welcome bonus pack’ worth up to $8,888. It’s spread out over your first 6 deposits with different match percentages, max bonus amounts and wager requirements on each deposit.

Here are the details:

BonusUp toWageringCoupon Code
250%$2,50035x D+BUPTOWN1ACES
150%$1,50030x D+BUPTOWN2ACES
100%$1,00025x D+BUPTOWN3ACES
100%$1,00025x D+BUPTOWN4ACES
100%$1,00025x D+BUPTOWN5ACES
100%$1,88825x D+BUPTOWN6ACES

The rollover requirement is a bit stiff at 50-70x. I’d consider passing on this bonus. The upside is they don’t have any max cash out rules – you can cash out as much as you can win.

Also keep in mind you can only play slots (including video and Real-Series slots, but excluding progressive slots), keno and scratch cards. No other game will count. And you’re limited to a max of $6.50 per SPIN.

Casino Games Bonus

This offer is for table and video poker games. There are two different bonuses you can claim:

  • 150% match up to $750
  • 75% match up to $750

You can take advantage of both for a total of $1,500.

This offer has a 30x minimum playthrough. You may need to wager as much as 120x depending on the game you choose to play. But there’s no max cash out – you can cash out however much you manage to win.

You can play any game to clear this bonus except: baccarat, bingo, craps, roulette, pai-gow poker, poker, sic bo, war and any progressive variant of table games or slots.

Comp Points

Receive points for every $1 you bet. For every 100 comp points you accumulate, you’ll receive $1 in cash back.

Low Playthrough Bonus

This is a welcome bonus, too. What makes this unique is the small amount and playthrough.

Here’s what you can get:

This offer is a 100% match on your deposit up to $100 to use on (only!) slots, keno or scratch cards. This has a 15x rollover – which is SUPER LOW – and it has no max cash out. But it’s only available on your first deposit, so you got to choose between this one or the $8,888 bonus above.

That’s it for their main offers. But Uptown Aces also has “weekly promotions” you can claim. There are offers to claim every single day.

Here are the details, including the bonus size, rollover requirements and what days they’re available.

Slots, Keno and Scratch Cards Bonuses

100%$30+30xMonday’s+ 100 Spins
77%$25+30xTuesday’s+ 77 Spins
100%$30+30xTue-Thu+50 Enchanted Spins
Up to 225%$25+30xDaily
250%$35+35x1x WeekendFri thru Sun
77%$20+25xSaturday’s+ 25 Spins
88%$25+30xSunday’s+ 88 Spins
100 Spins$25+10x2x Daily

Black Jack, Video Poker and Progressive Jackpots Bonuses

25%12x2x per day
50%15x2x per day

Keep in mind all rollover requirements are on the deposit and bonus.

Uptown also gives you the option to skip a bonus entirely in lieu of receiving instant cash back instead on every single deposit. You can get 25% cash back with this offer, which has a 10x playthrough and no max cash out.

To get this offer you’ll need to talk to support via live chat up to 48 hours BEFORE you bust your deposit.

VIP Program

Uptown Aces offers a 4-tier VIP club. You’ll need to be an active member for a minimum of 30 days before you can become a VIP. But once you do you’ll be eligible for cash back, daily bonuses and other perks.

Here are the 4-tiers along with the minimum requirements for joining and the perks you can look forward to claiming.

VIP Level 1Neon
Account AgeMinimum 30 days
Minimum Purchases$1000+
Comp Points Accrued500+
Neon Comp Level1 point for every $9 bet
Instant Cashback30%
Weekend Cashback10%
Daily Bonus100% up to $500
Extra BenefitsFast Withdrawals & B-Day Bonus
90 Days Minimum Activity$100 in deposits & 250 accrued comps
VIP Level 2Downtown
Account AgeMinimum 60 days
Minimum Purchases$5,000+
Comp Points Accrued1000+
Downtown Comp Level1 point for every $7.5 bet
Instant Cashback35%
Weekend Cashback15%
Daily Bonus125% up to $625
Extra BenefitsHigher bet limits, Fast Withdrawals & B-Day Bonus
90 Days Minimum Activity$200 in deposits and 1,000 accrued comp points
VIP Level 3Midtown
Account AgeMinimum 60 days
Minimum Purchases$10,000+
Comp Points Accrued2000+
Midtown Comp Level1 point for every $5 bet
Instant Cashback40%
Weekend Cashback20% ($20 Minimum Bonus)
Daily Bonus135% up to $675
Extra BenefitsNo Max bet rule, Higher bet limits, expedited Withdrawals & B-day Bonus
VIP Level 4Uptown
Account AgeMinimum 90 days
Minimum Purchases$20,000+
Comp Points Accrued5000+
Uptown Comp Level1 point for every $4 bet
Instant Cashback50%
Weekend Cashback25% Instant Cashback
Daily Bonus150% up to $750
Extra BenefitsNo Max bet rule, Higher bet limits, expedited Withdrawals & B-day Bonus

You can learn more about the requirements (age and purchase), the perks (comp points, cash back, bonuses) and other important details on their website.

Casino Games & Software

Each of Deck Media’s properties use different software. Some casinos use Real Time Gaming, while others use WGS, Rival, Betsoft or Parlay. Some casinos will work with only one software provider, while others will work with a combination of providers.

I think this is a wise strategy, and I’ll tell you why.

When you play at one casinos, say Spartan Slots, you’ll get to play games from Betsoft, Rival and Parlay. But when you come to play here, at Uptown Aces, you’ll get to play games from Real Time Gaming.

This gives you a chance to play entirely unique games – or, at the very least, the same (table/video poker) games, on different software. This gives you a unique experience, and a reason to check out another casino from the same parent company without it all becoming too repetitive.

It also gives you a chance to claim several bonuses and other offers, if that’s your cup of tea.

Anyway, I think it’s a good move. And like I said, Uptown Aces uses RTG software. This gives you 150+ different slots, table, blackjack, video poker and ‘other’ games to play. The following is a partial list of their games to give you an idea of what you can expect as a member.


  • Aztec’s Millions
  • Caribbean Draw Poker
  • Caribbean Hold’Em Poker
  • Caribbean Stud Poker
  • Jackpot Cleopatra’s Gold
  • Jackpot Piñatas
  • Let’ Em Ride
  • Football Frenzy
  • Shopping Spree II
  • Spirit of the Inca

This is a mix of slots and video poker. I like this because it means you don’t have to be a slots player to win a huge progressive jackpot.

Specialty Games

  • American Roulette
  • Craps
  • European Roulette
  • French Roulette
  • Multi-Player Roulette
  • Sic Bo

Video Poker

  • Aces and Eights
  • All American Poker
  • Bonus Deuces Wild
  • Bonus Poker
  • Bonus Poker Deluxe
  • Deuces Wild
  • Double Bonus Poker
  • Double Double Bonus Poker
  • Double Double Jackpot Poker
  • Double Jackpot Poker
  • European Slot Poker
  • Jacks or Better
  • Joker Poker
  • Loose Deuces
  • Mystery Bonus Poker
  • Pick Em Poker
  • Sevens Wild

Many of Uptown’s video poker games will be available in multi-hand (1, 3, 10, 52 and 100) variants, too.

Table Games

  • Baccarat
  • Blackjack
  • Blackjack + Perfect Pairs
  • Caribbean Draw Poker
  • Caribbean Hold’Em Poker
  • Caribbean Stud Poker
  • European Blackjack
  • Face Up 21
  • Let’ Em Ride
  • Match Play 21
  • Pai Gow Poker
  • Pontoon
  • Red Dog
  • Suit ‘Em Up™ Blackjack
  • Super 21
  • Texas Hold’em Bonus Poker™
  • Tri Card Poker
  • Vegas Three Card Rummy
  • War

What I like about this list is it’s a nice selection of unique blackjack and table games. There are a few poker games, a few simple card games (war), a couple blackjack variants (pontoon and super 21), and card games with side bets (perfect pairs).

There’s a little something for everyone.


  • Achilles
  • Aladdin’s Wishes
  • Aztec’s Treasure
  • Bubble Bubble
  • Coyote Cash
  • Enchanted Garden
  • Enchanted Garden 2
  • Food Fight
  • Green Light
  • Hairway to Heaven
  • High Fashion
  • Lucha Libre
  • Nova 7’s
  • Orc Vs Elf
  • Panda Magic
  • Return of the Rudolph
  • Ronin
  • Santastic
  • Sevens & Stripes
  • Shark School
  • Super 6
  • Sweet 16
  • Texan Tycoon
  • The Big Bopper
  • Voodoo Magic
  • Wild Wizards
  • Zhanshi

Slots players will have a variety of machines to choose from. This includes 3 and 5-reel slots, classic and video slots, slots with bonus rounds and features, and more.

The one game I didn’t see are live dealer table games. Many of Deck Media’s casinos have them, while others – like Uptown Aces – do not. It just comes down to which software companies they work with. So, if that’s something you got to have, I highly recommend you read our Black Diamond and Spartan Slots reviews instead.

Uptown Aces Software

As far as software is concerned, you can download Uptown Aces’ casino. Or you can play games from your browser within their ‘no download’ casino. I usually prefer the ‘no download’ option. But it’s your choice – you can read our no download page to learn more.

For mobile users, Uptown Aces says they have an ‘app,’ but that’s not exactly true. They don’t have a native app you can download. Instead, you’ll want to go to their website where they’ll redirect you to their mobile casino where you’ll be able to play 50+ of their casino games.

Their mobile casino is compatible with newer gen Apple and Android-powered devices. You can see an entire list of compatible devices on their website.


I thought everything looked pretty standard.

While doing my research, I came across a few complaints on AskGamblers.com. Two of them were unresolved. One was from early 2016 that didn’t receive a response. But he one from 2015 did – and from what I understand, it wasn’t the casino’s fault. It looked like a misunderstanding on the player’s behalf, despite Uptown Aces attempt to help them understand.

Outside of AskGamblers, Uptown Aces has above-average ratings across the web. They even have an endorsement from the Wizard of Odds.

And …that’s about it. I covered all my major complaints above – the welcome bonus rollover and lack of live dealer games.

If those don’t bother you, then go create yourself an account at Uptown Aces and start playing today.

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